Refund Policy
At Borrow Glory, your satisfaction is our priority. We’re committed to providing you with high-quality apparel and excellent service. If you’re not completely satisfied with your purchase, we’re here to help.
Returns and Refunds
- Eligibility for Returns: Items must be unused, unwashed, and in their original condition.
- Return Window: Returns are accepted within 30 days of the original purchase date.
- Proof of Purchase: A receipt or order confirmation with your order number is required to process returns.
Non-Refundable Items
- Custom or personalized items are not eligible for return unless there is a defect or error on our part.
Refund Process
- Mail the items with a receipt or order confirmation to:
Borrowed Glory
4033 Village Park Dr
Unit #188
Knightdale, NC 27545 - Once we receive and inspect your return, we will notify you of the status of your refund.
- Approved refunds will be issued to the original payment method within 5–10 business days after we’ve inspected your return.
Exchanges
If you need a different size or color, please contact us to initiate an exchange. Availability may vary based on inventory.
Shipping Costs
- Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
- Original shipping charges are non-refundable.
Contact Us
For assistance with returns or refunds, please contact us.
We appreciate your support and are dedicated to ensuring a great experience with every purchase!